An internet connection speed of 10 megabits per second (Mbps) or greater is the minimum recommended bandwidth for use of Vertex. Slower connections are allowed but may result in a degraded interactive experience. Connection latencies greater than 100ms may also have a negative impact. If your use case requires support below recommended bandwidth, you can build your own web experience using the Vertex SDK, which provides additional options to create a user experience that would be more optimal for slow connections.
We also recommend following our IT/Security setup Vertex's Firewall & Web Proxy Configurations to ensure Vertex will run optimally for your organization.
Please contact us at support@vertex3d.com with any additional questions.