If you’re having trouble viewing or importing a packaged assembly (.zip, .7z, .tar, .tar.gz, or .gz), it could be because: The packaged assembly filename doesn’t match the top-level assembly filename.
Solution: Rename the .zip file (or .7z, .tar, .tar.gz, or .gz) to match the name of the top-level assembly.
| CATIA | Creo with an appended number in the filename |
Note: If the assembly contains an identical part name and top-level assembly name, rename the .zip file to include the top-level assembly extension.
If you have a failed import and are struggling to get it into Vertex, please do not hesitate to reach out to the Vertex Support team.
For more information on packaging assemblies, see Preparing assembly files for import.
For more information on importing files, see Import and open a file.